Statements – Call Light Coalition

Statements

Comment your issues without the fear of management or colleague retaliation. Our goal in protecting yourself, loved ones, and co-workers while receiving and analyzing data from incoming information (such as comments) is a top priority, therefore along with comments only the writers title, city, and state will be published due to factors concerning staff and residents’ well-being and assurance that they will be free from retaliation. Giving peace of mind for all who wish or need to vent. Although we firmly believe in freedom of speech and retaliation is unlawful, unfortunately bullying and retribution from management come in many different forms. And for that reason, precautions are taken seriously.



CNA- Los Angeles, CA 2024
Management talks about caring for the residents but does not have a clue, bills not paid, utilities shut off, no loyalty from facility staff because they are not honest people corporate mission sounds great but is not accurate at all.

LVN- Houston, TX 2024
I will not recommend this nursing home to work at or live in this place. Always understaffed, there are nights that is only one CNA and one nurse in the building and no help from management and yes never no supplies when needed, dietary staff had to buy food from their own pockets several times. Run as fast as you can from this place!

CNA- Dallas, TX 2024

Very stressful job, many times did I work by myself caring for more than 40 residents at a time, no time for breaks, and for that you get wrote up, must kiss the management’s a** or you get harassed and bullied.

Med Aide- Sacramento, CA 2024

Loved the staff and residents, hated the management team, had many turnovers with DONs and Admin. And the new DON has no idea on what a DON is supposed to due worthless ignorant to residents rights and the staff oh please no idea how to run a staff, but if you enjoy working doubles, but good luck on vacation time in that case good luck not getting bugged on your day off, if DON didn’t like you game over, will not advance or have a good day if she didn’t fire you. Corporate are as rude as they come and speak to you as if your a child and have no understanding of job duties, management helps only when state is in the building other than that they watch as we struggle smiling while talking behind our backs.

Nurse- Flagstaff, AZ 2024

Run far away. Unless you want to lose your license corporate will bury you for a nickel not even a shiny nickel. Worst company to work for. If you love stress and an occasional panic attacks come on over and be a part of our turnover rate me all the goof balls working here turn over is unbelievable but the smart ones leave.

CNA- Marietta, GA 2024

great residents bad management always short staffed and workload is to much for one aid . I feel more bad days than good ones but corporate lacks compassion and professional ethics.

Nurse- Lexington, MA 2024

Administrator, DON, staffing coordinator are HORRIBLE. Hide if you can’t run. They bury incidents that should be reported to state and family but are hiding and never to mentioned again.

CNA- Amarillo, TX 2024

disrespect to staff and residents, understaffed and no supplies no praise only complaints and verbally yelled at in front of every one when you can’t give showers because no help but that’s on the staff as management would say. How please how do how does that even work in their minds?

Dietary- Houston, TX 2024

Very solace to work management is UNwilling to help or assist favoritism is rabid here.

Activity Assistant- Denver, CO 2024

Nothing for the residents to do except watch me act like an idiot with finding paper projects to do because that all we had and movie night was every day and every night having to buy the DVDs unless we watched the same movies that facility had. Stressful and ridiculous

Housekeeper- Lakewood, OH 2024

Must work solo considered lazy if you ask for assistance and when a problem arises there no solution just told today do it this way and tomorrow do it that way get wrote up for being confused on which way to do it.

Administrator- Tulsa, OK 2024

Corporate never sticks to a game plan always changing their minds and never backing up what they say, leaving me with holding the unclaimed baggage making me look like the bad person when bodies hit the floor. As staff that work so hard are hit the hardest who are not the problem but money wasted by corporate on corporate management

Nurse- Oklahoma City, OK 2024

One nurse to care for 45 + residents and two CNAs to handle meds, showers, lunch falls their is not enough staff to do all that is of needed to be done.

Family- Pheonix, AZ 2024

Mom was sick. Dad was in state of shock and I was dealing with facility’s management nonsense.

Nurse- Fort Worth, TX 2024

Management is rude and unprofessional. Nurses and CNAs having to work on halls not familiar with and have little knowledge of residents needs or issues. Administrator likes talking behind staff backs and causing trouble among staff and residents complaints are retaliated as favoritism is rapid.

CNA- Buffalo, NY 2024

Very stressful environment no team work laziness is rewarded and hard work is looked down upon.

Dietary- Santa Fe, NM 2024

Worst job ever hands down, poor management no days off had to work late every night ,as management did nothing except sit on their butts and watch me, sickos !!! Terrible place to work .

CNA- Lancaster, CA 2024

Over worked, short staffed, no support, miserable staff due to work over load unsafe conditions that effect both residents and staff 1 aid to 35 skilled residents. No help, no pity, no acknowledgment, or pats on the back, just a sad pity place that does more harm than good. Sad little facility.

Nurse- Pasadena, CA 2024

No long term work here due to poor management low staff no quality care for residents or staff just miserable days as facility is in crisis mode 24/7 different management and new rules every 6 months long working hours constantly asked to pick up on your days off 30 days straight with no gratitude.

CNA- Colorado Springs, CO 2024

Worst place I’m serious worst place to work poor pay poor management poor insurance harassed by one mangy young nurse who’s kin to the DON.

Family- Fort Lauderdale, FL 2024

Nothing good to say about this facility but a few good employees not many residents are treated poorly and not giving everything that was promised to them.

CNA- Columbus, OH 2024

Anxiety is high in this place fights and arguments is common with coworkers that leads over to the residents. Have you ever seen such a thing residents throwing their drinks at each other over staffing disagreements that’s not right, very unprofessional and hostel. And then residents asked who side I was on, no no side I was terrified every day I was going to get attacked no management control.

CNA- Boise, ID 2024

Overworked understaffed, under paid, tough job but management makes it worse as they are unconnected and dull-witted making turnover high residents unsatisfied and concerns not being addressed.

Nurse- Chicago, IL 2024

Management never appreciates what the nurses give or do never looking out or protecting us not a place for a good nurse to work or learn.

Nurse- Amarillo, TX 2024

Lack of quality training letting residents fend for themselves as long as favorite staff was allowed to make coke runs and 3 hour long breaks nice residents but lack of respect to them from most in this facility.

Housekeeper- Lubbock, TX 2024

Never trained properly but brushed over for beads favorites talk about as though I was in grade school and couldn’t comprehend instructions and rules, favoritism just ruined this place.

Nurse- Des Moines, IA 2024

Unless you are excited to be obedient and the enjoyment of manipulation and threats everyday come here corporate and facility management are the best at it by far monsters, not enough help, or protection from facility or management for staff this place is full of low staff and angered residents with good reason, come join the train wreck.

CNA- Kansas City, KS 2024

Never had an experience like this place management is not management not sure what they are even though titles say they are but they’re not I’m sure of it.

CNA- Wichita, KS 2024

Not properly staffed with staff or equipment to perform job duties, favoritism is the only ones that gets rewarded/help or go unpunished as do the rules only apply to us who are not kissing but, communication is terrible at all levels.

CMA- Amarillo, TX 2024

Food was stolen from resident’s trays from rotten staff, residents bullied by employees that hung out with one another while disrespecting those of us that did our job properly and administration would write us up if we complained against his favorite staff and didn’t work with them I mean do their work.

Dietary- Baton Rouge, LA 2024

Private life effected by work life causing many issues mentally and physically.

CNA- Minneapolis, MN 2024

Work life is definitely not balanced for succeeding but set up for failure, management will not make changes or hire more staff but insists we improvise to meet unrealistic expectations that would be a miracle if I could.

Nurse- Cincinnati, OH 2024

They are liars most of the staff are dummies or exhausted, care managers not caring management not managing food is late or cold corporate is a joke and here I am miss stupid for staying.

CNA- Dayton, OH 2024

Must be the wrong color to get a raise Staff is nice residents are great management must have favorite color and I’m not that color.

Nurse- Las Vegas, NV 2024

Can do job, if I could walk on water and make the blind see, management is definitely far from heaven and if I stay here much longer I’m doomed to go where their headed.

Housekeeper- Norman, OK 2024

Wouldn’t recommend this job for anyone to work or stay here administrator is not fair and not helpful. It’s a stressful environment and it’s tough job.

Nurse- Albuquerque, NM 2024

Frantic place with to many issues and over worked hours only to get a third of what needs to be done causing lack sleep deprivation and blank mind mode

Nurse- Los Angeles, CA 2024

As you find yourself pulling into your once forgotten ex’s driveway and having to explain to your spouse. Is a sign of sleep deprivation and exhaustion with a pinch of having an anxiety attack this place is horrendous and a home wrecker

Hospitality Aide- Amarillo, TX 2024

Only supposed to be passing ice water, making beds, and helping to answer call lights, but instead having to do total patient care when not even trained or licensed to do so. Management does not care to fix the situation at hand only to make it worse.

Nurse- Austin, TX 2024

I just want to say reading these comments has helped me immensely. Knowing that I’m not the only one who experiences some of these things is beyond comfort. Hang in there everyone! We are stronger than you think, and finally have a way for our voices to be heard!

CMA- Lubbock, TX 2024

Awful place! Left to work the floor and pass meds without a CNA. Just me and my nurse to 30 patients. 10 of them being total assist and the rest being extensive care. It was down right physical and mental torture! When notified management of situation they just blew it of and told us to figure it out.

CNA- Nashville, TN 2024

Please help!!! I feel so discouraged most days! I love my job and the residents that I work for, but management is terrible. They run off all the good employees. I feel as if I’m next in line for the chopping block.

Administrator- El Paso, TX 2024

I have a big heart for helping the residents and that is why I got into this field, but with corporate management always at my back I feel utterly useless. I can’t hire a good staff because corporate wont let me get rid of bad staff. I’m having to go buy stuff out of my pocket for every department due to lack of funding (corporate lining their pockets)! What happened to people who care in this world and wanted to make it a better place.

Med Aide- Dallas, TX 2024

We are always running out medication for residents as well as supplies. Nobody reorders stuff around. That or when they do its gone in a day because people steal it. Why would you steal briefs you when you don’t need them?

CNA- Portland, OR 2024

Came to this place to make a difference, wrong choice to start my career, understaffed, wrongful, accused and mentally damaged management is horrible, and Staff are liars and troublemaker’s excluding a few good ones, not sure I made a good professional career choice.

Laundry- Indianapolis, IN 2024

COLD HEARTED people work here and management Approves of their antics and their behavior very cold place to be a resident here families move your loved one away from here while you can.

Staffing Coordinator- Fort Worth, TX 2024

I was once liked. Hardest job ever once a nurse now a coordinator bad decision no one here to schedule need to fill 15 shifts with only 9 staffers, as I know I’m hated because I have to ask them if they can work on their days off and give no time off management admin DON puts all the blame on me. Applications come but no new hires corporate and management profiteering.

CNA- Fresno, CA 2024

Run for your life don’t come near here, this building is falling apart and staff is a about unresponsive as most of our medicated residents.

CNA- Mesa, AZ 2024

Cold hearted vampires lurk in this facility as corporate are the head vampires and their management leeches draining out every ounce of energy our staff has and every penny from the residents.

Family- Atlanta, GA 2024

Not enough staff.

DON- Tucson, AZ 2024

I feel like this is a horror movie and every thing falls into place to make it a very scary ending.

Nurse- Milwaukee, WI 2024

One male nurse over rides the whole facility because the DON is least to say best friend plus he gets away with murder, didn’t have to stay late finish his reports and passes residents falls on his shift coming on nurse but everyone else has to stay late to not only finish our job but his too.

CNA- Aurora, CO 2024

Excellent place to work if you have no life and no soul as you watch the residents get mistreated and fellow coworkers come and go.

CNA- Miami, FL 2024

Baboons run this facility and were the bananas and corporate are the zoo keepers were just getting tossed where they needs us even if we don’t know the halls or residents, complaints are never discussed And quality care for residents is a joke

Kitchen- Lincoln, NE 2024

Not enough food to feed everyone so we split sandwiches in half to have plenty not the first time to do this I feel won’t be the last, sad part is management gets pizza and carry out all the time.

CMA- Plano, TX 2024

RUN you will lose your license if you work here and that’s the good thing, bad management corporate is awful has no feelings low staff to residents ratio

CNA- McAllen, TX 2024

Join the “NO” club. No staff, no supplies, no assistance, no snacks, no insurance. no days off. no moral support, no home life, no time to finish daily tasks, no security, no breaks. No raises, no cell phones, no complaining, no toilet paper, no sanitizer, but plenty of stress and work load

Hospitality- Amarillo, TX 2024

Giving up on this career glad I seen first hand this occupation is all about, no to little respect From staff residents are great though but a very demanding job.

CNA- Irving, TX 2024

Hazardous should be the name of this facility, accidents are happening all the time, incompetent aids and lazy aids.

CNA- Toledo, OH 2024

Too much issues going on here and management does nothing to handle the situation, except take side with their friends and leaves the aids that’s in the right wanting to leave for another job leaving us to deal with the bad aids.

Housekeeper- Fort Wayne, IN 2024

If you want drama come here, we have it down packed, this place is a rumble about to happen staff is ongoing over the same things and corporate is deaf to complaints and administration has little support To make any changes place is about to blow.

CNA- Reno, NV 2024

Heart breaks, to see what these residents must endure every day I go home sick every day we have a good staff, we try, but not enough of us Management won’t get help but they keep getting new admits.

Nurse- Greensboro, NC 2024

Plenty of lazy staff here if you want a job but don’t want to work come here, corporate hires any one with a heart beat, no skills necessary not that you would need them residents left in their beds all day getting checked only when staff gets board or shift change soaked beds every day bed soars common declining of the human spirit.

CNA- Dallas, TX 2024

State came today, management helped today. Common state visit.

Nurse- Chandler, AZ 2024

The word for today is accomplish. Hopefully we can accomplish our mandatory tasks today without the interference of a fall or incident involving an ambulance, with our small crew of misfits that I love.

CNA- Garland, TX 2024

Love the residents but can’t stand the facility’s management that never help or try and keep staff

RN- St. Petersburg, FL 2024

Management in all departments do not treat employees fairly , if you use the open door policy is a sure fire way to get your self fired employers should lead by example not do as I say not as I do.

CNA- Frisco, TX 2024

This place is bad, staff and management do not work together management fire’s employees for Drummed up allegations, Staff has no way to fight back corporate backs management always.

CNA- Cape Coral, FL 2024

DON will throw you under the bus in a flash, they treat agency better than our own staff never get to see the schedule except on the day before. mandatory meetings that began three hours be for night shifts start, cutting into our sleep and a waste of gas, while nothing is going to change.

Nurse- Salt Lake City, UT 2024

Administrator thinks we are beneath her and we have no clue of what are job duties are, she believes we should be thank full that she has chosen to come work for our facility and she can Train us the right way, always wanting to be praised for any little think she does in fact I’m surprised we don’t have to be trained and thankfully when we walk through the door. Terrible place to work.

CNA- Grand Rapids, MI 2024

Bullied and even harnessed by the same nurse I tell the administrator and she says it my fault for being at the nurses desk I tell her no he follows me but I got the write up for disorderly conduct and if I complain again she said maybe I should find another job, but I lobe and care for my residents.

CNA- Tallahassee, FL 2024

I have never worked for such a bullied administrator than at this company she enjoyed writing staff up and pressure other department heads to do her bidding and cause chaos in the facility, she has no people skills at all and tales all self confidence from you.

Family- Dallas, TX 2024

Got my mother out as quickly as I could hardly any staff to do daily requirements and assist residents, food was never served on time as well as medication, surly a break down of the human mind.

RN- Lakewood, NJ 2024

Unprofessional management, benefits are a joke and schedule days are changed daily because of low staff and cursing is allowed.

Nurse- Norman, OK 2024

Evil lurks all round this place management and staff alike with no one you can trust and residents are scared to come Out of their rooms as the administrator thinks it’s ok that residents are afraid of staff and says it keeps things moving smoothly the refusal of residents not wanting showers is a good thing for low staff so We should be thankful and hopefully her goal is in time they’ll be to scared to call on call lights and use bed pans rather than needing assistance to use their own toilets. Truly evil.

Nurse- Amarillo, TX 2024

Over worked and under paid unappreciated burned out and stressful being trained for one hall but moved to another hall dealing with Alzheimer’s and having no training and not being informed leaving me lost and confused.

Nurse- Dallas, TX 2024

Made complaints to corporate over administrator belittling staff she changes rules that fits her moment at that time, job well done will never be heard by her although you will hear what a horrible job your doing and not to come back unless you plan to work late.

CNA- Springfield, MO 2024

If you love to be belittled and made fun of, by the administrator and Don this is the place is for you but that’s not the worst of it, no lining for residents beds no time to give all needed I. due to no help one aid per hall “skilled” but you can be assured you will get a write up.

CNA- Modesto, CA 2024

What ever you hear about this place believe it, find another place to work management is ruthless and corporate is a joke the owner is a joke they don’t care about any but them selves the more you do the more they hate you , the logic is not their because their tiny little brains are mush, every day is a miracle if you don’t get wrote up for not doing someone’s else’s job.

Family- Tacoma, WA 2024

Mother had to go to hospital four times in one year for dehydration, total neglect that resulted in developing bed sore, the lack of care is terrible and had mover her out edit something worse happened, I feel for the residents that must endure that facility.

CNA- Des Moines, IO 2024

sexist environment if you have a good body and no brains then your own your way for promotion and all kind of perks getting help when you needed but for the rest of us were just here to get the job done rather it’s our responsibility or not.

Family- Fremont, CA 2024

I can’t believe they charge any amount of money for the service that is giving around here, rude nurses and stuck up administration with very little that was Is giving.

CNA- Plano, TX 2024

Very Nice facility that is run super poorly with staff getting away with not doing there jobs and hiding for hours on end leaving their residents to fend for themselves while getting pressure sores and losing self dignity, sad place to be a part of

Housekeeping- Flagstaff, AZ 2024

Wake me up when it’s over! No supplies during the last week of the month, building is falling apart and the smell of urine is forever stuck in my head, administrator even popped popcorn to cover the smell, with out prevail, I had to go buy cleaning supplies for my cart so I could clean residents rooms properly.

Nurse- Saint Paul, MN 2024

Ran out of resident’s medication other rotation Nurse did not order while I was off and pharmacy said they would bring what we need straight over got here 8 hours later, residents were furious, and I got the blame and the write up. Makes you not want to come back.

Nurse- Lubbock, TX 2024

30- 35 residents for each cna breaks are not giving it’s all about making money and little else including heath or care, and will hire anyone who has a pulse.

CNA- Irvine, CA 2024

Management is terrible and have little care for staff well-being as well as residents that are sick and dirty most of the time, employees come to work late all the time as rules are not followed or enforced. Terrible place to work and experience.

CNA- Lubbock, TX 2024

This place is rotten like a bag of grapes, no respect from mgt little from staff but the love of the residents are why I stay, just wish I could do more.

CNA- Bakersfield, CA 2024
Tonight I almost quit I can’t take the stress the risk of hurting a resident or myself.

Nurse- Evansville, IN 2024
No leadership. Staff bickering with one another every time I work, resident ratio is reason for arguments if one member of staff has one more than the other. Night shift is always short staffed, and management will not help and administrator keeps accepting new admissions. Always low to no supplies worst place to live and work at.

Housekeeper- Aliceville, AL 2024
Love my job when full staffed but its rolls down hill when issues arise and no one wants to take responsibility or fix the problems.

Nurse- Akron, OH 2024
Facility is a beautiful building inside and out very clean rooms and lobby but management will tear out you soul and stomp your self-esteem  in the ground and that on a good day.

CNA- Columbia, SC 2024
Overworked and underpaid but money is being made for owners but as a cna I’m living paycheck to paycheck if I’m lucky, luckily I have parents that help me out from time to time but fellow co-workers don’t have the help like I do I hate to admit and I feel terrible but on occasion I’ll take food from residents tray when they refuse their tray,  others do it to we race to see if trays are left on all food carts, this isn’t right. I have brought my lunch several times only to have stolen and one occasion housekeeping threw it away. Wouldn’t have this problem if pay was better!

Nurse- Knoxville, TN 2024
Not very team oriented, very unprofessional, lazy staffed is never called out only gets worse, short staffed as it is always.

CMA- Waco, TX 2023
Personal information is gossiped from management and bullying is a way to let off stress toward staff that does there job. Harassment is not handled properly, causing new issues and harassment continues worse than before management just laughs at the situation.

CMA- Abilene, TX 2023
Co-workers are great for the most part administration is a joke that like to belittle all of us and when a spider was found in the building  she (administrator) actually believed a staff member brought it from home and put a reward for any one that had information who might have brought it depicting if anyone has been to any another’s staff members house, we should let her know if they had bugs in their house. She’s the real spider.

Nurse- Guntersville, AL 2023
Stressful work environment staff not helping staff management arguing with each other and residents feeling the blunt of it all.

Nurse- Silver Spring, MD 2023
Raises not given. Not even a pat on the back.

CNA- Akron, OH 2023
Every day short staffed every night even worse residents lay in waste l complain to owners but little to no support only to be told it will get better but continue to accept new residents.  It’s my license and respect on the line only to be reminded that we have a contract.

CNA- Mobile, AL 2023
Lights got cut off today, generator kicked in not paying bills. Where is the money at resident census are high.

Nurse- Albuquerque, NM 2023
Rats rats and I’m not talking about the rodents the owner and management are just as bad as rats, causing problems where there shouldn’t be a problem chasing staff to fight amongst each other and then backstabbing those who wish to be no part of it. Stay clear of this human rat infested facility at all cost, or bring a rat trap.

Dietary Manager- Amarillo, TX 2023
Never not enough help in the kitchen, long hours food is under cooked or over done to ovens not cooking  properly, had to pay out of pocket to get enough eggs for breakfast all the residents, administrator is cheap and lies.

CNA- Erie, PA 2023
Staff is cool just not enough of us ,management is not clearly with it. Residents not taking care of properly due too low staff and shady management,  salaries are low but plenty of over time to make a decent pay day

Nurse- Saint Louis, MO 2023
Staff fights with one another, bullying is rampant, and CEO is money hungry, cutting costs for staff with lay offs. With the facility low staff as it is, adding new admissions residents are suffering with bed sores, falls, neglect, of not be able for staff to for fill obligations. This facility is not fit for any one needing help.
Nurse- Fort Worth, TX 2023

Tomorrow never comes, hopefully thinking that tomorrow changes will come , never does sure it never will, Put up or shut up, is the words from my administration. But leaving my residents would be heart breaking to me and them, I trust most of my colleagues but not all with their well-being. This is very stressful and agitating  for myself and everyone working here.

CNA- Amarillo, TX 2023
Run and hide don’t stop at this place, the only thing worse for the residents would be a fire in the faculty,  this place should be shut down and fines giving out , stress is high, the  building is falling apart, low staff, improper training, equipment not working properly, never enough linen, or snacks for our residents,  every time you look at a black cloud think of this place.

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